Sub-processors

The providers that process data so Regulars Desk can run, what each one receives, and the providers each business contracts with directly.

Businesses are told at least 30 days before a sub-processor is added or replaced.

Providers we use

ProviderWhat it doesData it receives
Amazon Web Services, Inc.Runs the service and stores its dataAll data at rest, with sensitive client details encrypted
Twilio Inc.Text messages, for a business that has text messaging turned onPhone numbers and message content; business details for carrier verification
Resend, Inc.Email deliveryEmail addresses and message content
Cloudflare, Inc.Custom domains, bot checks and DNSTraffic to custom domains; browser signals on pages with a bot check
Stripe, Inc.Billing for your subscription to Regulars DeskBusiness owner name, email and billing details; card details entered on Stripe's pages
Cloudflare, Inc. (R2 storage)Keeps encrypted copies of backups away from the main serverEncrypted backups only

Providers a business contracts with directly

ProviderWhat it does
Stripe, Inc. (your own account)Your client payments, on your own Stripe account and under your own agreement with Stripe
GoogleYour review page, linked after a visit. The client follows the link; we send Google nothing.

What we don't use

No analytics, advertising, session-recording, error-reporting or AI service receives business or client data.